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Question — answer

In this section are placed the most popular questions which users often ask a support service. 
 If you have not found the answer for question wich interested you, or the answer not complete, you can address to a support service. 

Question / answer

 The Contents

 Question: Who can be connected on service?
The answer:

 This question includes 2 other. Let’s consider each of them:


1. To create «Private office» (the virtual Internet resource with a database of patients, recorders and researches) can any legal or the physical person, without restrictions of the country of residing and , rendering medical services of a cardiological profile. 
 2. Any physical person (patient) can become a patient, without restriction of the country of residing and the stay, signed on telemedical service by any user having on the given resource «Private office».  

For you to know — the operator of resource TelecardianTM DOES NOT DENY directly for patients of telemedicine services. With the list of Users rendering given services, patients can will familiarise and to choose in Servise section/ For patients 


 How to set up the modem for access to the Internet?

 The answer:


In each cardiorecorder in section Menu/network set up/Modem/GPRS adjustment/automatic  the list of the countries, and in each country the list of national operators of service GSM/GPRS with already set parametres APN (Access Point Name) — the name of a point of access for data transfer is resulted. 

 If your operator which SIM-card is established in , is not present in the list of options you should choose set up profile …/GPRS options/ Manual and in the APN network of your operator. 

The INQUIRY: The APN list for different countries and operators.



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